The delivery of ceramic tiles is not just a simple transportation of goods from point A to point B. It is a complex process that requires a professional approach, especially when it comes to international or large-scale wholesale deliveries. A mistake in choosing a logistics partner can lead to damaged goods, delays and additional costs.
In this article we will tell you what to look for when choosing a logistics company to be sure of safe and timely delivery of tiles.
1. Experience in handling fragile goods
Ceramic tiles are a material that requires special handling. Therefore, it is important that the company has experience in transportation of fragile building materials: tiles, sanitary ware, glass, marble, etc. Pay attention to cases, reviews, photos of shipments – they will tell you a lot about the real competence of the carrier.
2. Availability of own or verified transport
A reliable logistics company:
- Has its own fleet of vehicles or works with verified carriers;
- Offers suitable types of transport – tilt trucks, isothermal vans, containers;
- Provides fixation and protection of cargo during transportation.
It is important that the transportation is equipped with pallet securing and route tracking (GPS).
3. Possibility of multimodal transportation
If you work with imports – for example, tiles come from China, Spain, Turkey – check whether the partner logistician provides multimodal solutions. These areозначает, что компания берет на себя весь маршрут, включая морскую, железнодорожную и автодоставку, а вы получаете единый договор и полный контроль.
4. Support and support at all stages
A good logistics company:
- Assigns a personal manager;
- Provides timely shipment statuses;
- Advises on packaging, labeling, insurance and customs issues;
- Takes care of paperwork: CMR, invoices, packing lists, etc.
Availability of customer service and support 24/7 is especially important for international transportation and deliveries to remote regions.
5. Security guarantees and insurance
Make sure the company:
- Offers cargo insurance services;
- Is willing to take responsibility for damage to tiles if they are at fault;
- Has transparent contractual terms and regulations for handling claims.
This is especially critical when shipping expensive collections or large shipments.
6. Online tracking of cargo
Modern logistics means transparency and control. A logistics company should provide access to tracking: at least by statuses, and better – in real time via GPS or a special client cabinet.
7. Reputation and recommendations
Don’t be lazy to study:
- Reviews on independent platforms;
- Recommendations from your partners or industry colleagues;
- Having long-term clients is the main indicator of reliability.
Conclusion
Choosing a logistics company for tile delivery is a strategic decision. It affects not only the cost and timing, but also the reputation of your business. Look for a partner who understands the specifics of construction cargo, can adapt to the client’s tasks and works for results. A reliable logistician is not just a contractor, but part of your supply chain.
